Design Web sites
Variously called user experience design, interaction design, information architecture, user-centered design, or-–take your pick of acronyms-–UI, UE, UX, IA, UXD, IxD, UCD, or HCI design
User research
Interviews, usability testing, server log analysis, personas
Information design
For Web, print, maps, legal exhibits
Writing and editing
Detailed Web design documentation, research findings, white papers, books, magazine articles, medical booklets
Speaking and presentations
About information design, top 7 recipes for confusion, other communication topics, and the subject of my second book
What I do
Clients
Partial list. See descriptions of projects.
References
From clients and colleagues
Resume
Word doc, 43K
More info
